We help organisations understand people, make clearer product decisions, and create thoughtful digital experiences. From an early question to a working product, we bring research, design and technology together.
Most projects use more than one. We'll suggest the mix that fits your question, not the biggest one.
User research, interviews, usability studies, product audits, behavioural analysis and opportunity discovery.
You get: A clear picture of how people really use your product, and where it lets them down.
Example deliverables: Interview and usability findings · a product audit · a prioritised list of opportunities
Product strategy, UX and UI design, information architecture, user journeys, prototypes and design systems.
You get: A product direction your team agrees on, and designs that are ready to build.
Example deliverables: Journey maps · information architecture · tested prototypes · interface designs · a design system
Web and mobile product development, AI feasibility, intelligent workflows, prototypes and systems.
You get: Working software, or an honest answer on whether AI is worth it for your problem.
Example deliverables: A web or mobile build · an AI feasibility assessment · a working prototype · an automated workflow
Brand strategy, identity, messaging, websites and connected digital experiences.
You get: A brand and website that feel like one thing and say clearly what you do.
Example deliverables: Brand strategy · visual identity · messaging guidelines · website design and build
These are the kinds of situations we can help with. They're examples, not stories about past clients.
Learn how people actually use what you have, and where it gets in their way.
Agree on the real problem and what a good outcome looks like.
Shape the experience, test it early and change it while that's still cheap.
Make the working product, or the smallest version that proves the idea.
Watch how it's used after launch and decide what to improve next.
Anything from a short research sprint to building a product. We'll tell you honestly if something is too big or too small for us.
Usually, because it's the cheapest way to avoid building the wrong thing. If you already know your users well, we'll build on what you have.
It depends on the work: findings and recommendations, designs and prototypes, or working software. We agree on it before we start.
Closely. We share work in progress early and often, so there are no surprises at the end.
No. Tell us about the problem or the idea. A first conversation is how we work out whether we're the right fit.
Use the form on Work with us, or email hello@wholearc.com.
You don't need a finished brief. Tell us what you're trying to figure out.